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Career Opportunity

IT System Analyst

JOB DESCRIPTION

  • Involvement in various aspects of the software development lifecycle including requirements gathering, design, testing, implementation and support.
  • Develop and maintain systems to support or simplified business process.
  • Perform testing on new services, software releases and software upgrades.
  • Work with superior to fully understand software requirements, deliverables and timelines.
  • Contact software vendor to solve system issues and update status to superior.
  • Participate in the stock take and sales event whenever required.
  • Provide support (Remotely/ Onsite) on Saturday, Sunday or Public Holiday if necessary.
  • Participate in the weekly meeting and update problem, improvement plan or updates to superior.
  • Create training material and constantly update the training material if necessary.
  • Provide training on new system, software upgrades and new functions when necessary.
  • Meeting with user to understand user and requirements and propose solution to solve user problems.
  • Properly document activities such as project, support and training.
  • Log all issue in the application support log and ensure that all user request are completed soonest possible.
  • Provide Full support in KPI task and help department to achieved team KPI.
Requirements:
  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
  • Required language(s): Bahasa Malaysia, Chinese, English
  • At least 2-3 year(s) of working experience in the related field is required for this position.
  • ERP system experience 
  • SQL & VB knowledge
  • Experience in working with relational database management system such as SQL Server, MySQL or any other platform.
  • Applicants must be willing to work in Tan Sri Yaacob.
  • Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Full-Time position(s) available.